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Wikipedia:Avoiding talk-page disruption

This essay aims to reduce controversy over proposed additions to existing articles.

It is important for editors with an established interest in a page to be welcoming to new contributors, to respond to new opinions on an article's direction with an open mind, and to reject changes appropriately, should rejection be warranted.

Likewise, there are a number of steps a new contributor to a page can take to gain serious consideration among the established editors.

Responding thoughtfully

One of Wikipedia's Five Pillars is to provide a contribution environment that is respectful and civil. That goal is served by carefully considered responses to contributors' requests for clarification when their contributions are rejected. Listening and responding thoughtfully can be the difference between a collaboration with a potentially valuable new editor and irrevocably souring their view of the community on that page, and perhaps WP as a whole.

For the contributor:

For the established editors:

Upon rejection, it is natural for a contributor to attempt justification of their addition. Upon initial refusal, a contributor will make what they believe to be a more careful explanation. Some sensitivity to the efforts of the contributor demands more than an off-the-cuff rejection:

Handling pre-existing consensus

For the contributor:

For the established editors:

Established editors should bear in mind that their involvement in previous discussions of various proposals may give them a mindset that is blinkered to the novelty of a new proposal that is only superficially similar to an old one. A useful guard against such a mindset is the process of explanation of the similarity, which provokes some thought about the new contribution and avoids knee-jerk rejection.

Building a new consensus

It is natural for some controversy to arise over the value of proposed additions.

For the contributor:

For the established editors:

For both:

Critiquing with guidelines and policies

WP guidelines and policies are spelled out on their respective pages, and provide guidance toward good content and productive behavior. But the application of the general policy to the particular case takes judgment that may be controversial. The appearance of cavalier rejection without explanation is inflammatory and may result in a hostile encounter on Talk pages that is hard to correct.

For contributors:

For established editors:

For both:

A separate page requires establishment of notability. Secondary sources are necessary to establish notability only for the subject of the article as a whole, and WP:Notability is not an issue for a subtopic.[7] In creating a new page, care must be taken to distinguish discussion of a topic from presenting a point of view per se, as the latter is subject to criticism as a WP:POV fork. These two often can be separated by a careful choice of wording and sources.

Example

Compare the comment accompanying a rejection or reversion of a contributions that says simply:
This contribution doesn't satisfy WP:SYN.
in contrast with,
The statement "so-and-so" appears to go beyond the statement "thus-and-thus" provided by the source x: please provide additional sourcing as required by WP:SYN.
Reading the first version, the contributor is simply mystified that their contribution is not accepted, and their attention may not turn at all to the offending statement "so-and-so". They are likely to feel the first version is abrupt, vague, and ill-considered. In contrast, the second version indicates exactly what is thought to be the problem and how to fix it. The contributor may not agree, but it looks like the contribution was read, and like some change might fix matters. A constructive interchange appears more likely than in the first case.
It doesn't suffice to link policy without explanation. A policy must be judged to apply, and that judgment has to be explained, both as to how the offending text can be seen to be an example of what the policy deals with, and also an identification of just what part of the text constitutes that example.

One-line edit summaries

A feature of WP is the one-line edit summary. The key guideline here is:[8]

  • Expand on important information. Readers who see only the summary might not get the entire picture. Prevent misunderstanding: If an edit requires more explanation than will fit in the summary box, use the Talk page to give more information, adding "See Talk" or "See Discussion Page" to the summary.

When material is rejected, the terse one-line summary without Talk-page amplification works best with obvious reversions. A reversion with a one-line edit summary hardly ever works for serious, extended contributions; the one-line edit summary easily can lead to an unproductive and unpleasant Talk-page exchange.

If the one-line edit summary employs links to a policy or guideline like WP:OR, WP:Syn or so forth, it is quite likely to result in a Talk-page engagement because the contributor is unlikely to view their addition as a violation. With that in mind, the one-line edit using such links should be supplemented with a Talk-page explanation that frames subsequent discussion, or worded in a way unlikely to set up an irritated Talk-page exchange. For example, a conciliatory one-line edit summary:

"This edit appears to violate WP:Syn. If you differ, please discuss it on the Talk page."

might avoid an edit war.

See also

References

  1. ^ "Failure or refusal to "get the point"". WP:Disruptive editing. Wikipedia. 12 March 2012.
  2. ^ That is, a new contribution that opposes existing consensus is not necessarily an instance of "continuing to edit in pursuit of a certain point despite an opposing consensus from impartial editors". See "Signs of disruptive editing: Rejects or ignores community input". WP:Disruptive editing. Wikipedia. 12 March 2012.
  3. ^ "Consensus can change". Wikipedia:Consensus. Wikipedia. 19 March 2012. Retrieved 2012-03-20.
  4. ^ "Signs of disruptive editing: Does not engage in consensus building". WP:Disruptive editing. Wikipedia. 12 March 2012.
  5. ^ For criteria regarding such interference, see "Signs of disruptive editing: Does not engage in consensus building". WP:Disruptive editing. Wikipedia. 12 March 2012.
  6. ^ "Attributing and specifying biased statements". Wikipedia:Neutral point of view. 13 March 2012. Retrieved 2012-03-14.
  7. ^ "Notability guidelines do not limit content within an article". Wikipedia:Notability. Wikipedia. 27 February 2012.
  8. ^ "How to summarize". Help:Edit summary. Wikipedia. 15 February 2012. Retrieved 2012-03-15.