Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
General
System names listed with a light purple background are no longer in active development.
Features
Input interfaces
Notification interfaces
Revision control system integration
Authentication methods
Containers
See also
Notes
- ^ Debian's bug tracking system was in place as soon as 1994 according to Ian Jackson's Debbugs webpage. However, Debbugs, as a generic ITS engine, was only uploaded to Debian as version 1 in January 1999.
- ^ The Ruby on Rails console can be used to manually create tickets or replies
References
- ^ "The Apache Bloodhound Open Source Project on Ohloh". 2013-04-06. Archived from the original on 6 April 2013. Retrieved 2022-06-07.
- ^ "[ANNOUNCE] Apache Bloodhound 0.1.0 incubating Released". Retrieved April 2, 2013.
- ^ "Apache Allura Open Source project Hosting Platform". bugzilla.readthedocs.io. Retrieved 2022-11-29.
- ^ "3.6. Database Server — Bugzilla 5.1.2+ documentation". bugzilla.readthedocs.io. Retrieved 2022-06-07.
- ^ "Bugzilla 5.0.6 Release Notes". 9 February 2019. Retrieved 18 January 2021.
- ^ "Dolibarr Open Source ERP and CRM wiki documentation". wiki.dolibarr.org. Retrieved 2022-06-07.
- ^ "Release 19.0.2". 31 May 2024. Retrieved 31 May 2024.
- ^ Ltd, Ladybird Web Solution Pvt. "Faveo Installation Guide". Faveo Installation Guide. Retrieved 2022-06-07.
- ^ "Fossil: Glossary". www.fossil-scm.org. Retrieved 2022-07-01.
- ^ "Fossil: Change Log".
- ^ "Prerequisites — GLPI 9.5 documentation". glpi-install.readthedocs.io. Retrieved 2022-06-07.
- ^ Chad Walstrom (3 March 2015). "GNU GNATS 4.2.0 Released!". Retrieved 28 September 2022.
- ^ "Helix ALM Release Notes". Retrieved May 2, 2024.
- ^ "Jira Software 9.14.x release notes". Retrieved May 2, 2024.
- ^ "Admin Guide". www.mantisbt.org. Retrieved 2022-02-23.
- ^ "Release 2.26.2". 12 May 2024. Retrieved 23 May 2024.
- ^ "System requirements". OpenProject.org. Retrieved 2022-06-07.
- ^ "Release 5.1.3". 12 June 2024. Retrieved 24 June 2024.
- ^ "README - RT 5.0.2 Documentation - Best Practical". docs.bestpractical.com. Retrieved 2022-06-07.
- ^ "Release 5.0.7". 5 June 2024. Retrieved 24 June 2024.
- ^ "Installing Roundup - Roundup 2.4.0 documentation". www.roundup-tracker.org. Retrieved 2023-11-28.
- ^ "Hornbill Systems: Support Works Helpdesk". 1998-02-07. Archived from the original on February 7, 1998. Retrieved 2010-03-07.
- ^ "TracInstall – The Trac Project". trac.edgewall.org. Retrieved 2022-06-07.
- ^ "Requirements — Tuleap latest version documentation". docs.tuleap.org. Retrieved 2023-11-28.
- ^ "Software — Zammad documentation". docs.zammad.org. Retrieved 2022-06-07.
- ^ "Company Identity and Milestones | Zammad". Zammad Website. Retrieved 18 December 2020.
- ^ "Release 6.3.1". 15 May 2024. Retrieved 28 May 2024.
- ^ a b System supports service level agreement management
- ^ a b System has a plugin API to allow integration with other products
- ^ "BloodhoundSearch – Apache Bloodhound". Archived from the original on 2013-09-10. Retrieved 2013-04-23.
- ^ "Testopia is a test case management extension for Bugzilla". Mozilla.org. 2010-10-05. Retrieved 2011-10-21.
- ^ "New Features in 2.18 :: Bugzilla". bugzilla.org. 2006-10-02. Retrieved 2011-11-16.
- ^ "Bug 232612 - enable boolean mode fulltext searches". Bugzilla.mozilla.org. Retrieved 2011-10-21.
- ^ "Bug 310717 - Oracle Bugzilla::DB::Oracle module". Bugzilla.mozilla.org. Retrieved 2011-10-21.
- ^ "Bug 365258 - PostgreSQL Use tsearch2 for fulltext indexing when available". Bugzilla.mozilla.org. Retrieved 2011-10-21.
- ^ Bugzilla 3.4.2 Release Notes
- ^ "FogBugz - Features - Customizable Case List". fogcreek.com. Archived from the original on 2013-07-05. Retrieved 2010-03-25.
- ^ "Searching in FogBugz". Fogcreek.com. Retrieved 2011-10-21.
- ^ "Searching in FogBugz - About the FogBugz Search Engine". Fogcreek.com. Retrieved 2011-10-21.
- ^ "Feature Request: index content of certain attachments (e.g. Word documents) in Wiki articles". Fogbugz.stackexchange.com. Retrieved 2011-10-21.
- ^ "Fossil Server command - running multiple instances". fossil-scm.org. Retrieved 2011-01-11.
- ^ "Fossil: To Do List". Fossil-scm.org. Retrieved 2011-10-21.
- ^ "Multiple vendors". Confluence.atlassian.com. 2011-10-03. Retrieved 2011-10-21.
- ^ "Plugins.atlassian.com". Plugins.atlassian.com. Retrieved 2011-10-21.
- ^ a b "JIRA - Performing Text Searches". Confluence.atlassian.com. Retrieved 2011-10-21.
- ^ "JIRA Searchable Attachments Plugin". Studio.plugins.atlassian.com. Archived from the original on December 17, 2012. Retrieved 2011-10-21.
- ^ Edit a JIRA Issue at the same time by two Users result in last save wins
- ^ "Mantis Feature List". Mantisbt.org. 2011-02-16. Retrieved 2011-10-21.
- ^ "0012319: Index attachments' content". MantisBT. Retrieved 2011-10-21.
- ^ Jenkins
- ^ Commercial plugin available (Redmine Reporting)
- ^ "Redmine".
- ^ Free plugin available (Redmine PostgreSQL Search)
- ^ Added by Xabier Elkano about (2010-09-14). "Xapian search plugin". Redmine. Retrieved 2011-10-21.
- ^ Redmine Feature #8691 Better handling of issue update conflict
- ^ "Feature list". Bestpractical.com. Retrieved 2011-10-21.
- ^ Needs a third-party extension (RT-Extension-SLA)
- ^ RT can be extended through Perl extensions, see for example RTX:: modules on MetaCPAN.org
- ^ a b "Best Practical: What's New in 4: Fast full-text searching". Blog.bestpractical.com. 2011-06-27. Retrieved 2011-10-21.
- ^ "Roundup Design Detector Interface". Roundup-tracker.org. Retrieved 2014-01-03.
- ^ "Roundup Features". Roundup-tracker.org. Retrieved 2011-10-21.
- ^ Borland
- ^ 5005 API exists but is undocumented
- ^ "Smarter search and recent object functionality " teamwork's blog". Blog.twproject.com. 2009-02-20. Retrieved 2011-10-21.
- ^ "Test Manager plugin". Retrieved 2014-01-03.
- ^ "List of trac plugins". Trac.edgewall.org. 2011-08-11. Retrieved 2011-10-21.
- ^ "Trac 1.0". Trac.edgewall.org. 2010-09-11. Retrieved 2014-01-03.
- ^ "trac - Advanced Search - Indexing". Trac.edgewall.org. 2010-04-10. Retrieved 2011-10-21.
- ^ Trac #7145 Improve handling of conflicts due to concurrent ticket edits
- ^ "YouTrack integration with test management tools". Confluence.jetbrains.net. 2010-08-02. Retrieved 2011-10-21.
- ^ "YouTrack Support Workflow and Response SLAs".
- ^ "YouTrack integrates with other products via REST API". Confluence.jetbrains.net. 2011-09-09. Retrieved 2011-10-21.
- ^ "YouTrack - Search for issues". Jetbrains.com. Retrieved 2011-10-21.
- ^ "SLAs and Escalations • Features | Zammad". Zammad Website: SLA Feature. Retrieved 18 December 2020.
- ^ "Fast Full-text Search • Features | Zammad". Zammad Website: Full-text search Feature.
- ^ "Overview of Features | Zammad". Zammad Features. Retrieved 18 December 2020.
- ^ a b "List of Mylyn connector extensions". Wiki.eclipse.org. 2011-08-23. Retrieved 2011-10-21.
- ^ a b "Pluggable email handler for Trac". Trac Hacks. Retrieved 3 April 2013.
- ^ "email2trac utilities". SURF SARA. Retrieved 28 February 2014.
- ^ a b c "Tasktop Dev for Visual Studio". Visual Studio Gallery. Archived from the original on 2016-08-22. Retrieved 2016-08-08.
- ^ "XML-RPC doesn't work in IIS". Mozilla. 7 December 2011. Archived from the original on 3 August 2014. Retrieved 21 March 2014.
- ^ "HP ALM Explorer Add-in". HP. Archived from the original on 2012-06-20. Retrieved 2012-03-23.
- ^ "QcMylyn". Sourceforge.net. 2010-11-15. Retrieved 2011-10-21.
- ^ Using JIRA on a mobile device
- ^ By third-party extension: plugins.atlassian.com
- ^ Launchpadlib is a Python client library for the Launchpad RESTful API.
- ^ Feature #19097: Responsive layout for mobile devices - Redmine
- ^ "REST API for Request Tracker". Wiki.bestpractical.com. Retrieved 2011-10-21.
- ^ "XML-RPC access to Roundup". roundup-tracker.org. Retrieved 11 November 2016.
- ^ Through 5005 API, but is undocumented
- ^ #11953 (Responsive design for user interface) – The Trac Project
- ^ Introducing YouTrack Mobile
- ^ "Youtrack.mylyn.connector". Alexander Marchuk. Retrieved 5 November 2014.
- ^ "Request Tracker RSS support". Wiki.bestpractical.com. 2011-10-14. Retrieved 2011-10-21.
- ^ a b "FeedGeneration". wiki.roundup-tracker.org. 2009-02-01. Retrieved 2018-07-14.
- ^ a b via the PerforcePlugin
- ^ via the Mercurial SCM Plug-In For Axosoft
- ^ "Git Bugzilla Extension". Theoldmonk.net. 2007-06-03. Retrieved 2011-10-21.
- ^ "Mercurial Bugzilla Extension". Mercurial.selenic.com. 2010-08-28. Retrieved 2011-10-21.
- ^ Visual SourceSafe, Vault
- ^ Fossil
- ^ a b "Defect Tracking Gateway". Perforce. Retrieved 2012-01-10.
- ^ No diff, just virtual version numbers.
- ^ There is an unsupported plugin for associating issues with ClearCase check-ins for an outdated version of JIRA. ClearCase support through Atlassian FishEye has been removed in all versions since April 2012. End of Support Announcement for IBM ClearCase
- ^ Commit Policy Plugin integrates JIRA with Bitbucket Server (formerly known as Atlassian Stash), in addition to Subversion, Git and Mercurial.
- ^ via the SourceHgWeb plugin Archived 2012-03-02 at the Wayback Machine
- ^ newly supported
- ^ via the bzr-tfs plugin
- ^ via the SVNBridge
- ^ a b c d e f g Via TeamCity integration
- ^ Visual SourceSafe, Team Foundation Server, Borland StarTeam
- ^ a b "SSL Authentication Plugin". giel. 2009-07-01. Retrieved 2010-05-27.
- ^ a b "OpenID Authentication Plugin". Dalius Dobravolskas. 2010-05-27. Archived from the original on 2010-06-02. Retrieved 2010-05-27.
- ^ "Bugzilla:OpenID Auth Plugin". Rob Lanphier. 2013-03-30. Retrieved 2015-05-07.
- ^ "Jira 3.8". Archived from the original on 2012-05-22. Retrieved 2012-08-01.
- ^ "Jira 4.x". Archived from the original on 2016-03-05. Retrieved 2020-07-26.
- ^ "Connecting to Crowd or Another JIRA Server for User Management - JIRA 6.4 EAP - Atlassian Documentation".
- ^ "MantisBT bug #8199: Add Open ID support". MantisBT. 2009-01-15. Retrieved 2010-05-27.
- ^ "MantisBT bug #11219: Provide OAuth inter-application authentication "tokens" mechanism". MantisBT. 2010-05-27. Retrieved 2010-05-27.
- ^ "Redmine SSL Auth plugin". Jorge Bernal. 2010-01-09. Retrieved 2010-05-27.
- ^ "Redmine Feature #699: OpenID login". Redmine. 2009-02-11. Retrieved 2010-05-27.
- ^ Needs a third-party extension (RT-Authen-OpenID on MetaCPAN.org)
- ^ Needs a third-party extension (RT::Authen::ExternalAuth)
- ^ See available extensions
- ^ HOTP/TOTP
- ^ developed by bugs.python.org team
- ^ See wiki page on ShibbolethLogin
- ^ Supports AUTHORIZATION header/var from front end authenticating web server/proxy.
- ^ "Bugzilla Docker image".
- ^ "Bugzilla Helm chart". GitHub. 10 April 2020.
- ^ "MantisBT Docker image".
- ^ "Redmine Official Docker Image".
- ^ "Bitnami redmine chart".
- ^ "Roundup Tracker Docker Image".
External links